Privacy policy

PANNELTAC OÜ
Registration no.: 16343481
Address: Kase 12, Lähte alevik, Tartu vald, Estonia
Email: panneltac@gmail.com
Last updated: August 31, 2025

1. Introduction

This Privacy Policy explains how PANNELTAC OÜ processes personal data collected through the webshop at www.panneltac.com. We process data in accordance with the EU General Data Protection Regulation (GDPR) and the Estonian Personal Data Protection Act.

2. What Data We Collect

When you place an order or contact us, we may collect the following personal data:

  • Full name

  • Email address

  • Phone number

  • Shipping and billing address

  • Order and product details

  • Payment method used (e.g. PayPal, Shopify Payments — no full card or account details are stored)

We also collect anonymized usage data via cookies and analytics tools (e.g. Google Analytics) to improve website performance.

3. Purpose and Legal Basis

We collect and process personal data for the following purposes:

Purpose Legal Basis (GDPR)
To process and deliver your order Article 6(1)(b) – Contractual necessity
To contact you about your order Article 6(1)(b)
To comply with legal obligations (e.g. accounting) Article 6(1)(c)
To improve website functionality Article 6(1)(f) – Legitimate interest

4. Data Sharing

We do not share your personal data with third parties, except when necessary to fulfill your order:

  • Shipping providers (e.g. Omniva)

  • Payment processors (e.g. PayPal, Shopify Payments, Maksekeskus AS)

We do not use your data for marketing, nor do we sell or disclose it to any unrelated third parties.

5. Data Retention

We retain your personal data only as long as necessary:

  • Order and billing data: kept for 7 years to comply with accounting laws

  • Contact and communication data: up to 2 years, unless required longer for legal purposes

  • Cookies: stored according to your browser settings and cookie type

6. Your Rights

You have the right to:

  • Request access to your personal data

  • Request correction or deletion of your data

  • Object to or restrict processing

  • Withdraw consent (if applicable)

  • Lodge a complaint with the Estonian Data Protection Inspectorate (Andmekaitse Inspektsioon)

To exercise your rights, email: panneltac@gmail.com

7. Cookies and Tracking

We use cookies for essential site functionality and analytics. You may disable cookies in your browser settings. No personal tracking or advertising cookies are used.

8. Security

We take appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version is always available at www.panneltac.com.